Privacy Policy

1. 1. Information We Collect

We collect personal information you provide when creating an account or making purchases.

This includes your name, email, phone number, billing address, and payment information.

We also collect device information, IP addresses, and browsing behavior through cookies.

Your personal information is used to process orders, deliver tickets, and provide support.

We may use your email for order confirmations, delivery updates, and service announcements.

With your consent, we may send promotional offers based on your interests.

We share information with payment processors to process your transactions securely.

Ticket delivery information may be shared with sellers to fulfill your order.

We may disclose information when required by law.

All personal data is encrypted in transit using TLS and at rest using AES-256.

Payment card data is processed by PCI-DSS Level 1 certified processors.

Access to personal data is restricted to authorized personnel.

We use essential cookies for site functionality and security.

Analytics cookies help us understand how visitors use our platform.

You have the right to access, correct, or delete your personal information.

You can opt out of marketing communications through your account settings.

European users have additional rights under GDPR.

We retain your account information for as long as your account is active.

Transaction records are kept for 7 years to comply with financial regulations.

For privacy questions, contact our Data Protection Officer at privacy@tixor.com. privacy@tixor.com.

We will respond to all privacy inquiries within 30 days.